Pedal Parts Plus Product Quality Policy
As the premier provider in high-quality custom effects enclosures, we strive for perfection. As a small-batch operation, the goal for perfection is limited by the quality of the enclosures and the fact that our processes are not high-production, robot-controlled processes. We must adjust our expectations to these limitations. Below, we will list the limitations and their effects on the final product. Keep in mind as you read, a sheet of paper is 3-thousands of an inch thick.
Printing is another area to address as part of our quality control. As stated previously, small batch operations are not robot controlled. UV printing involves placing the enclosures on a printer bed by hand and eye. Fixtures cannot be used because we print on many different-sized enclosures every day, and the fixtures would need to be changed out frequently, resulting in inaccuracies in the final product. We do, however, guarantee our printing to within 18-thousands of an inch. There are many things you can do to improve printing results, such as not using borders and dial indicators.
While we strive to produce the best quality possible, any tighter tolerances would require the rejection of a large percentage of product, thus resulting in a substantial increase in cost to you, our customer. As with most things in life, compromise is a factor and must be considered. We respect the fact that some of our customers desire perfection, and we feel we offer a great compromise between a perfect product and an affordable product.